Read it First!
What kind of information we collect
In General. We receive and collect any information you provide us. This includes information that can identify you ( “Personal Information”), including name and surname, telephone number, and your e-mail. We also collect information about the transactions you undertake including your credit card number, name of the card holder and expiry date). We may collect additional information regarding your travel preferences, including meal requests, seat request, the frequent flyer/hotel/car rental program information. You can even choose not to provide additional information. Some information is necessary to make a purchase through our website, to participate in surveys or contests or to send us a question about your booking.
Passenger information. When you make a purchase through ZanteHotels.gr, we collect your travel preferences. Your profile is updated and enriched every time you use ZanteHotels.gr.
Automatic collection of information. We automatically collect some information about your computer when you enter ZanteHotels.gr. For example, we collect your browser type (eg Internet Explorer, Mozilla Firefox, etc.) and IP address. We may also collect information about your activity on our site, including information such as trips viewed and purchases made. The main goal of collecting this automatic information is to understand the user’s experience of our site.
Cookies. When you visit ZanteHotels.gr, we send to your computer a “cookie”. Cookies are information that are stored by your browser on your computer’s hard drive. They enable our site to provide features such as remembering aspects of your last flight search so as to make subsequent searches faster. Note that all information contained in cookies is encrypted for security reasons. You can always choose not to receive cookies from ZanteHotels.gr, just note that in this case you might not be able to access some of the tools offered by our site or complete a purchase successfully.
How we use your information
Personal data such as the name of the card holder, credit card number, expiry date and CVV are required to complete the booking process on our site. We will use your information to provide and personalize our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about ZanteHotels.gr products and services or those of other carefully selected companies which we think that they may be of interest to you. We may also use and analyze the information that we collect so that we can improve our services.
Sharing your information
ZanteHotels.gr may share your information with the following entities:
Suppliers, such as hotels, airlines, ferry companies and car rental agencies who fulfill your reservations through our site. We do not share your e-mail address with these suppliers unless they need it to complete your booking or there is a problem with your booking. Generally the information provided to suppliers is limited to the required extent for a successfully completed booking. These suppliers may also contact you, if necessary, to obtain additional information or or to facilitate your travel reservation.
We may also share anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of users of our site or the most popular holiday destinations. This information does not contain any personal information and it is used for research purposes only.
How we protect your information
We take appropriate security measures to protect your personal data against unauthorized access or unauthorized alteration, disclosure or destruction. We use appropriate administrative, technical and physical security measures to protect the personal information you provide us. For example, only authorized employees are permitted to access your personal information. In addition, we use encryption during the transmission of your personal information across the internet as well as firewalls and intrusion detection systems to prevent unauthorized access to your personal information.
Children’ s privacy
ZanteHotels.gr does not sell travel or other services to children. If a child under 18 years old attempts to make a purchase through ZanteHotels.gr, we will use his/her personal information only to inform the child that we need parental permission so as we complete the reservation.
ZanteHotels.gr may contain links to other websites. We are not responsible for the privacy practices of other web sites.